FAQ
Browse the frequently asked questions below to learn more about your stay at Seaside Inn. If you can’t find the information you’re looking for, please contact our team directly—we’ll be happy to assist you and ensure a seamless stay on Isle of Palms.
Our check-in starts at 4:00 PM, and our check-out time is at 11:00 AM.
Yes, early check-in and late check-out are subject to availability on your day of travel and incur a $100 fee each.
Standard reservations permit cancellations without penalty up to 72 hours prior to 3:00 PM on your scheduled arrival day. Cancellations or modifications made within this 72-hour window will be charged one night's room rate plus tax (no refunds); please note that special offers, rate packages, or event dates feature specific cancellation terms outlined during booking and in your confirmation email.
No, our front desk is staffed daily from 7:00 AM to 11:00 PM.
Guests must be at least 21 years old with a valid ID.
While we are not responsible for lost, damaged, or stolen personal items, we record found items in our tracking system. If you lose an item during your stay, please submit our online Lost and Found form for immediate review by our team; items not claimed within 90 days are donated to local charity or discarded.
Your safety and well-being are our top priorities. In line with our commitment to a safe stay, our staff discreetly performs routine wellness checks on guest rooms displaying a "Do Not Disturb" sign continuously for more than 24 hours.
Yes, parking is available on-site underneath the hotel on a first-come, first-served basis, as well as off-site across the street, subject to seasonal parking fees.:
- March: $10
- April: $15
- May - Labor Day: $15 Monday - Friday and $25 Saturday - Sunday and holidays
- September (post Labor Day): $15
- October: $10
- November - February: Free
No, The Seaside Inn does not feature EV charging stations on property.
No, The Seaside Inn does not operate an airport shuttle or private transportation service.
Yes, app-based rideshare platforms like Uber and Lyft operate continuously throughout our beachfront area and the greater Charleston region.
No, The Seaside Inn is a relaxed boutique beachfront hotel focused on lodging and does not feature dedicated event spaces, ballrooms, or business center facilities.
Our building is equipped with full fire suppression systems and standard property safety monitoring.
Yes, all of our guest rooms are strictly non-smoking, and violating our policy incurs a $150 cleaning fee and property removal; outdoor ash cans are provided outside for guest convenience.
No, we do not charge mandatory resort fees at checkout.
Yes, we offer complimentary luggage storage for our registered guests.
While we do not offer a dedicated concierge, our front desk team is happy to answer questions and provide local recommendations for things to do.
Yes, you may ship packages to the hotel prior to your stay; please notify our front desk team in advance if you are expecting a delivery.
No, we do not offer laundry or dry cleaning services on property.